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Kwik-Fit

Address:
7 Perne Road-Adkins Corner
Cambridge
Cambridgeshire
CB1 3RU

Phone: 01204 364725

Website: http://www.kwik-fit.com
 
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Services this garage provides

Maintenance and Servicing:
  • MOT
  • Servicing
  • Tyres
  • Exhausts
  • Brakes
Repairs:
AirCon
Specialist Services:
Wheels
 

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User reviews

Average user rating from: 1 user(s)

Overall rating 
 
1.7
Expertise 
 
2.0  (1)
Helpfulness 
 
1.0  (1)
Quality of Service 
 
2.0  (1)
Timeliness 
 
2.0  (1)
Value for Money 
 
2.0  (1)
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1.0  (1)
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Kwik-Fit 2010-12-04 11:41:52 Simon
Overall rating 
 
1.7
Expertise 
 
2.0
Helpfulness 
 
1.0
Quality of Service 
 
2.0
Timeliness 
 
2.0
Value for Money 
 
2.0
Satisfaction 
 
1.0
Reviewed by Simon    December 04, 2010

Only ok...

Manager extremely rude and shouted down the phone at me when I wanted to talk to him about my invoice. Continually find that they are rude to most customers. They leave customers waiting and do not recognise them when they first walk in the door. I have witness one manager argue with a customer that they could not help them because the customer did not know the engine size... the car was in the garage - if the garage doesn't know the engine size who does! Never quite sure whether the work they suggest is required and if you question their recommendation then their attitude gets extremely defensive - don't forget that these guys work under commission. They will therefore also put up an extremely big fight not to replace something under warranty.

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