Sapphire Autos Ltd

 
4.4 (8)
2  

User reviews

1 reviews with 1 stars

8 reviews

 
(7)
4 stars
 
(0)
3 stars
 
(0)
2 stars
 
(0)
 
(1)
Overall rating 
 
4.4
 
4.3  (8)
 
4.4  (8)
 
4.4  (8)
 
4.6  (8)
 
4.1  (8)
 
4.5  (8)
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1 results - showing 1 - 1  
 
Ordering 
 
UpsetMB
Overall rating 
 
1.3
Expertise 
 
1.0
Helpfulness 
 
1.0
Quality of Service 
 
1.0
Timeliness 
 
3.0
Value for Money 
 
1.0
Satisfaction 
 
1.0

NOT Impressed

After an advisory by Mercedes dealer that my discs and pads needed changing. Dropped the car at Sapphire autos to have the work done, with the proviso that they check first
When the car is ready, I get a call saying the Discs did not need changing but were changed anyway at my expense "because they had been ordered already and it was on the job card".
Who works like that??? I know for a fact you can return unused parts. How can you carry out unnecessary work on a car without INFORMING the customer first?
My first and most likely last visit to Sapphire.
Highly unimpressed.

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